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Help for professionals

Where to click in the professional dashboard. Use the table of contents on the left or the search.

1

How to add a service (category required)

⚠️ Warning: You cannot add a service without selecting a category. The category is required — this is how clients find you. Without a category the service will not be saved.
  1. In the sidebar click 🛠️ Services → /dashboard/services.
  2. Click „Add new service” → /dashboard/services/new.
  3. First select a category from the list (plumber, electrician, hairdresser, mechanic, tutoring, cleaning, other). This field is required and is at the top of the form.
  4. Service name — e.g. 'Solar panel installation', 'Drain unblocking'.
  5. Description — write what exactly the service includes, what experience you have.
  6. Pricing type — choose hourly, per visit, range (from–to), per m² Details are in the next step.
  7. Price — fields change depending on the pricing type (e.g. for range you enter price from and price to).
  8. Duration (min) — default 60 min, change in 15 min steps.
  9. Additional options (collapsible) — minimum order, travel fee, free estimate, VAT included.
  10. Click 'Add service'.
💡 Tip: The FREE plan allows up to 3 services. If you need more — upgrade to Premium at /dashboard/subscription.
2

Pricing types — how to price a service

Not everything can be priced "per hour". That's why the service form lets you pick a pricing type that fits what you do. The client sees the price in the format that matches that type.

TypeWhen to useHow the client sees it
Per hourSmall repairs, tutoring, time-based services120 PLN/h
Per visit / flat feeFlat price per visit regardless of time — e.g. seal replacement, boiler inspection150 PLN/visit
Price range (from–to)Renovations where you can't give an exact quote — you set min and max3000–8000 PLN
Per m²Painting, flooring, cleaning, tiling — per square meter rate25 PLN/m²
Custom quoteComplex work requiring inspection — the client gets a quote after contact"Custom quote"

Additional options (independent of pricing type)

  • Minimum order value — e.g. "min. 200 PLN". Protects you against small jobs that don't cover your travel.
  • Travel fee — if it's not included in the price, list it separately (e.g. 50 PLN).
  • Free estimate — check this if on-site estimates are free. Useful for ranges and custom quotes.
  • Prices include VAT — on by default. Uncheck if you quote net prices.
💡 Tip: You can change the pricing type anytime by editing the service. The client always sees the current format — existing bookings are not affected.
3

How to fill in your availability calendar

  1. In the sidebar click 📅 Calendar → /dashboard/availability.
  2. You will see a weekly view. By default the calendar opens at 8:00 AM (on mobile it uses a card view by day).
  3. Click an empty time slot on the day/time you want to make available. A window 'Add available appointment' will open.
  4. Set: date, start and end time, service (which you offer in this slot), visit type (at client or at provider).
  5. Recurrence — choose 'none', 'weekly' or 'monthly' if you want to generate a series of appointments for upcoming weeks.
  6. Click 'Add'. The appointment will appear in the calendar as available (green background).
💡 Tip: When a client books an appointment, it changes color: blue = confirmed, red = waiting for your approval, gray = past.
4

How to confirm bookings from clients

  1. After entering /dashboard you will see at the top a section '🔔 New booking request' with each pending booking.
  2. The number of pending bookings is also shown as a badge next to 📅 Calendar in the sidebar.
  3. Click 'Check in calendar →' — this takes you directly to that day in the calendar, with the booking highlighted (pulsing animation).
  4. Click on the booking — a modal will open with details: client, service, date, time, location type (and address, if at client).
  5. Choose one of three actions:
    • ✅ Confirm — status changes to CONFIRMED, client receives SMS/email.
    • ❌ Reject — enter a reason, client receives SMS with explanation.
    • 💬 Suggest another time — datepicker, message to client. Client decides whether to accept the new time.
5

How to browse jobs and use filters

  1. In the sidebar click 📝 Jobs → /jobs. You will see open jobs from clients.
  2. The list has filters:
    • Category — list of all categories in which you have services. This way you only see jobs you can handle.
    • Status — OPEN (open, waiting for offer), MY_OFFERS (those you already submitted an offer for), ALL.
    • Distance — if you have geolocation enabled, sorts by km from you.
  3. Jobs tagged 🔴 URGENT are always displayed at the top — these are Premium clients who pay for instant notifications.
  4. Also on /dashboard you have a section 'Nearby jobs' — a shortcut to jobs matching your categories.
6

How to submit an offer on a job

  1. Click a job from the /jobs list — the detail /jobs/{id} will open.
  2. At the top you will see the title, category, location, budget range, preferred date and full problem description. If the client added photos — they are displayed below.
  3. Below the description is a form 'Submit an offer for this job'. Fill in:
    • Price (PLN) — required, above 0.
    • Proposed date — datepicker (optional).
    • Proposed time — HH:MM (optional).
    • Message — write why you, what you offer, how long it will take.
  4. Click 'Send offer'. The client receives a notification in the app, SMS and email (if their plan includes it).
  5. If the client accepts your offer — you will receive SMS/email, the job status changes to IN_PROGRESS, and an appointment is automatically created in your calendar on the proposed date.
⚠️ The number of offers per month is limited by your plan (field max_offers_per_job). If you exhaust the limit, the offer form will be locked until the next month or plan upgrade.
7

Bookings — list & management

  1. In the sidebar click 📋 Bookings → /dashboard/bookings.
  2. You will see upcoming bookings (with count badge) and history (past).
  3. Each booking shows:
    • Service name and price
    • Date and time
    • Client details — name, email (click to write), phone (click to call)
    • Address (if mobile visit)
    • Status: Confirmed / Pending / Rejected / Cancelled
  4. Available actions:
    • Confirm — changes status to CONFIRMED, client receives notification
    • Cancel/Reject — click, enter reason, confirm. Client receives SMS/email with explanation
    • Message — opens real-time chat with client
    • Generate invoice — creates invoice and automatically sends it to client's email
💡 Tip: You can do the same from the 📅 Calendar — click on a booking, the modal opens with the same actions. The Bookings tab is simply a more readable list.
8

Invoices

  1. In the sidebar click 🧾 Invoices → /dashboard/invoices.
  2. You will see a list of all issued invoices with:
    • Invoice number (e.g. FV/2026/04/001)
    • Net amount, VAT, gross
    • Status (Issued / Paid)
    • Link to PDF
  3. Issuing an invoice — go to Bookings, next to a confirmed booking click 'Generate invoice & send by email'.
  4. The invoice is generated automatically with data: your NIP, client's NIP (if provided), service name, amount.
  5. If the service has 'Price includes VAT' checked — the system calculates net from gross (e.g. 300 PLN gross → 243.90 net + 56.10 VAT). If not — VAT is added on top.
  6. After generation the invoice is automatically sent to the client's email with a link to PDF.
💡 Tip: You can also issue invoices from the job details page (for completed jobs from the job board).
9

Work Portfolio

  1. On /dashboard (panel main page) you will find the section 📸 Work Portfolio.
  2. Click 'Choose file', add a description (optional) and assign to a specific service (optional).
  3. Click 'Add photo' — the file will be uploaded (max 5 MB, JPG/PNG/WebP).
  4. Photos appear on your public profile (/catalog/provider/ID) in the 'Work Portfolio' section with lightbox preview.
  5. To delete a photo — hover over it and click ×.
💡 Tip: Work photos build trust more than text reviews. Add at least 3-5 photos of your best work.
10

Editing your professional profile

  1. Click your avatar in the top right corner → 'Edit profile'. (/profile/edit).
  2. In addition to standard fields (name, phone, address), as a professional fill in:
    • NIP, REGON — company data (auto-fetched from GUS during registration).
    • Company description — your business card for clients.
    • Operating area — voivodeships where you work.
    • Work portfolio — up to 10 photos (shown on your public profile).
    • Profile photo — your photo or company logo.
  3. Save changes. Your public profile updates immediately.
11

Subscription — limits and what Premium gives you

As a professional you have a plan with specific limits. You can see them at /dashboard/subscription.

Plan fieldWhat it means
max_servicesMaximum number of services (FREE = 3, PRO = unlimited)
max_offers_per_jobHow many offers you can submit per month
sms_notificationsWhether you receive SMS notifications (new booking, offer accepted)
email_notificationsWhether you receive emails about the same events
priority_listingWhether you rank higher in the catalog (Premium = yes)
verified_badgeWhether you have the green 'Verified' badge (Premium)
12

How to respond to reviews

  1. On /dashboard, in the 'Recent reviews' section, you will see up to 3 latest ratings from clients.
  2. Below each rating (if you haven't replied yet) there is a text field and a 'Reply' button.
  3. Write a reply — the client will see it under their comment, others too (on your public profile).
  4. A professional response to a negative review often builds more trust than 10 positive reviews.

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